Shipping policy

# Shipping Policy
Last updated: September 08, 2026

Thank you for shopping at Jiuyao Shop. We provide reliable shipping services nationwide across the United States.

### Order Processing Time
- All orders are processed within 2–3 business days after payment is confirmed.
- Orders are not shipped or delivered on weekends or U.S. public holidays.
- During peak sales seasons, processing time may be extended by 1–2 business days. We will notify you via email if there is a significant delay.

### United States Nationwide Shipping
We ship to all locations within the United States, including all 50 states, Washington D.C. and major U.S. territories.

| Shipping Method | Estimated Delivery Time | Shipping Fee |
|-----------------|--------------------------|--------------|
| Standard Shipping | 15–25 business days (counted from shipment date) | $4.99 |
| Free Standard Shipping | 15–25 business days (counted from shipment date) | Free on orders over $30.00 |

*Delivery time is an estimate and does not include customs clearance delays caused by regulatory issues.

### Order Tracking
Once your order has been shipped, you will automatically receive a confirmation email with a unique tracking number. You can use this number to check real-time delivery status on the carrier's official website.

### Shipping Delays
Delivery times are estimates only and may be affected by factors beyond our control, including but not limited to customs clearance, weather disruptions, logistics peak periods, and local postal service delays. We are not liable for delivery delays caused by such force majeure factors.

### Damaged & Lost Packages
- If your package arrives damaged, or if your order is confirmed lost in transit, please contact us at **www.15538120123@163.com** within 7 calendar days of the estimated delivery date.
- After verification, we will arrange a free reshipment or issue a full refund according to your preference.

### Address Accuracy
Please ensure your shipping address is complete and accurate at checkout. We are not responsible for failed delivery or returned packages caused by incorrect or incomplete address information provided by the buyer.